Delta Air Lines reportedly offered passengers $10,000 to get off an overbooked flight from Michigan to Minnesota, passengers claimed.
The airline reportedly offered the money to every passenger who volunteered to disembark the plane on Monday morning.
Inc. The magazine’s tech columnist Jason Aten wrote that he was on the flight with his family when a flight attendant called for volunteers over the intercom.
Aten said the airline was looking for eight volunteers to donate their seats on the oversold flight and each volunteer would receive $10,000.
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“If you have Apple Pay, you’ll even have the cash right now,” the flight attendant said, according to Aten.
Aten told Fortune that his group of eight did not accept Delta’s offer because they were not immediately informed of the number of volunteers needed.
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“If we had known it was eight o’clock, we would have gone downstairs,” he told the outlet. “By the time it was clear, four or five people had already left.”
Another passenger confirmed Aten’s compensation claim on Twitter.
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“It’s a true story. I was on that flight! passenger Todd McCrumb tweeted in response to a tweet from Aton. “Unfortunately, I couldn’t get ahead of [sic] the offer, as I was flying with my wife who has very limited eyesight. She must have me close when she travels.”
McCrumb told KTVB 7 the offer starts at $5,000 but will then be increased to $10,000.
In a statement to The Hill, a Delta spokesperson did not say if the incident took place, but they said there is compensation for ground staff when circumstances like this occur. were producing.
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“This compensation gives our employees the ability to ensure that our overbooked flights are able to accommodate customers and then ship or exit our planes on time,” the spokesperson said.
Delta CEO Ed Bastian apologized Thursday in a LinkedIn post for the recent flight delays and cancellations.
“If you have experienced any delays and cancellations recently, I apologize,” Bastian wrote. “We have spent years making Delta Air Lines the industry leader in reliability, and while the majority of our flights continue to operate on time, this level of disruption and uncertainty is unacceptable. “
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