HomeTravelsThe airlines most likely to suck, according to Department for Transport data

The airlines most likely to suck, according to Department for Transport data

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If you are booking summer travel and are faced with a choice of similarly priced tickets on different airlinesit’s worth doing a bit of homework first. The Department of Transportation recently released its Air Travel Consumer Reportand meincluded in his conclusions are data on the quality of services provided by each airline. That is, you can figure out which one to avoid due to a bad track record with delays, cancellations, mishandled baggage, etc.

The raw data is pretty useless, but with a bit of effort and analysis, which I’ve providedbelow-this can help you make the most informed choice. The Department of Transportation filters much of its data through the ten busiest domestic airlines (Alaska Airlines, Allegiant Airlines, American Airlines, Delta Airlines, Frontier Airlines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines and United Airlines), so I limited my exploration to these carriers.

Below, I broke it down into four major headache-inducing categories; delays, cancellations, mishandled baggage and overbooked/oversold flightss. I gave youhe most successful airline in each Category 10 dots; the second most efficient 9 points, and so on. Each of the four categories is equally weighted, and the airline’s placement in each is added up for a total score. All data is as of March 2022, which is the most recent available, according to the Air Travel Consumer Report.

Which airline is the worst for dtime limit?

According to the report, a a flight is defined as being on time if it “is flown less than 15 minutes after the scheduled time indicated in the carriers’ computer reservation systems”.

Airlines companies less likely to arrive on time:

  1. Allegiant Airlines (62% of flights arrived on time)
  2. JetBlue Airways (63% of flights arrived on time)
  3. Frontier Airlines (65% of flights arrived on time)
  4. Spirit Airlines (71% of flights arrived on time)
  5. Southwest Airlines (75% of flights arrived on time)

Airlines companies most likely to arrive on time:

  1. Hawaiian Airlines (83% of flights arrived on time)
  2. Delta Airlines (81% of flights arrived on time)
  3. Alaska Airlines (79% of flights arrived on time)
  4. American Airlines (78% of flights arrived on time)
  5. United Airlines (76% of flights arrived on time)

Which airline is canceling the most flights?

Airlines companies most likely to cancel your flight:

  1. Allegiant Airlines (5.4% of canceled flights)
  2. Frontier Airlines (4.5% of canceled flights)
  3. JetBlue Airways (2.8% of canceled flights)
  4. Spirit Airlines (2.1% of canceled flights)
  5. Southwest Airlines (2.0% of canceled flights)

Airlines companies less likely to cancel your flight:

  1. Hawaiian Airlines (0.4% of canceled flights)
  2. Delta Airlines (0.9% of canceled flights)
  3. United Airlines (1.0% of canceled flights)
  4. Alaska Airlines (1.3% of canceled flights)
  5. American Airlines (1.5% of canceled flights)

Which airline is most like mis a handful luggage?

Report defines misdirected bag as following: “the number of checked bags that are lost, damaged, delayed and stolen, as reported by or on behalf of the passenger, that were in the custody of the airline for its reportable non-stop scheduled domestic flights.”

Airlines companies most likely mishandle your luggage:

  1. American Airlines (.69 per 100 bags)
  2. JetBlue Airlines (.67 per 100 bags)
  3. Delta Airlines (.65 per 100 bags)
  4. Alaska Airlines (.65 per 100 bags)
  5. United Airlines (0.58 per 100 bags)

Airlines companies less likely mishandle your luggage:

  1. Allegiant Airlines (0.18 per 100 bags)
  2. Hawaiian Airlines (.24 per 100 bags)
  3. Frontier Airlines (.35 per 100 bags)
  4. Spirit Airlines (.40 per 100 bags)
  5. Southwest Airlines (0.45 per 100 bags)

Which airline is most likely to overbook a flight?

According to the report, an involuntary denied boarding is defined as “the number of passengers who hold confirmed reservations and are denied boarding a flight because it is oversold”. This does not include passengers who have chosen to exchange their seat for another form of compensation.

Airlines companies most likely involuntarily deny boarding:

  1. Frontier Airlines (5.3 passengers per 10,000)
  2. Southwest Airlines (0.7 passengers per 10,000)
  3. American Airlines (0.5 passengers per 10,000)
  4. Spirit Airlines (0.5 passengers per 10,000)
  5. Alaska Airlines (0.1 passengers per 10,000)

Airlines companies less likely involuntarily deny boarding:

  1. (T1) Delta Airlines (0 passengers per 10,000)
  2. (T1) Allegiant Airlines (0 passengers per 10,000)
  3. (T1) Hawaiian Airlines (0 passengers per 10,000)
  4. United Airlines (.02 passengers per 10,000)
  5. JetBlue Airways (.08 passengers per 10,000)

Which airlines are the best and which ones suck?

After allBased on the ranking above, here’s how the top 10 achievements stand out, from best to worst:

  1. Hawaiian Airlines (38 points)
  2. Delta Airlines (30 points)
  3. United Airlines (26 points)
  4. Alaska Airlines (24)
  5. Allegiant Airlines (21)
  6. Spirit Airlines (19)
  7. American Airlines (17 points)
  8. Southwest Airlines (16 points)
  9. Frontier Airlines (14 points)
  10. JetBlue Airlines (13 points)

Fly Hawaiiiian, avoid JetBlue

If you’re looking for the least stressful flight, your best bet is Hawaiian Airlines, at least according to Department of Transportation data.. Obviously other variables enter the reservation of an air flight beyond this metric, the most important price and availability. (WAlthough Hawaiian Airlines scored high in all areas, it’s not particularly helpful to you if you’re not…fly to Hawaii.) But it does give you an extra data point to work from the debate of which big airline or which budget carrier to choose.

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